I Love My Clients #1

Photo by Benson Kua

Photo by Benson Kua

Those of you following the What’s Holding YOU Back series need not worry. I will continue that topic in the future. But this has been on my mind for a long time so I thought that I would just start the beginnings of a new series.

I’ve been a career marketing professional and resume writer for a long time. Over the years, I have met literally thousands of wonderful people who have come for my help to transition them to a new career or help them find new position when they were unemployed. For me, everything is about relationships so I thought I would begin this series to just let you know about the interesting people I have met along the way. Due to confidentiality issues, I will not use names or other identifying features.

For me, clients are a constant source of new ideas and information. For example, Saturday, I worked with a young man who worked in repair and maintenance of refrigeration units on tractors and trailers. We are talking the big semis you see on the highways. What I want from a client is the story. In his case, as I started to get a picture of what he did so I could write the resume, I asked, “So what happens if the Wal-Mart trailer loaded with ice cream breaks down?” He responded with, “Loaded trailers are prioritized first in the repair queue to expedite repairs and minimize potential damage.”

I asked, “What kinds of value are we talking about?” He answered, “A semi loaded with cherries is valued at $70,000 and a semi loaded with crab meat could be valued at $1 million” The importance of his work and the consequences became apparent. In our conversation I also learned that the team rotates on-call and covers a large half-state or more territory.

My Design Resumes clients are also a resource for me. As I mentioned in What’s Holding YOU Back #5 — Unwilling to Learn, I will be flying soon to Baltimore for the Career Thought Leaders Conference. I haven’t flown since 1995 and so much has changed. Though there are many online resources to learn the new rules, I always like learning from experts in the field. Fortunately, I am blessed with clients who are experts in many fields.

For this need, I called one of my clients who is a Transportation Security Administration (TSA) Screening Officer. She returned my call and we discussed all the things I need to remember. She explained the 3:1:1 rule for transporting liquids like make-up, soaps, etc. and what was and wasn’t a liquid — toothpaste is – lipstick isn’t. We discussed what is a personal item, packing suggestions, and overall travel information. And she invited me to call her anytime I want with more questions.

This is why I love my clients and my work as a career professional. I learn, I have resources, and I make new friends! But this is also exactly what I mean when I talk about networking. You build connections and you and your connections nurture the relationship being available to help when help is needed.

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Julie Walraven, Design Resumes

Julie Walraven

Professional Resume Writer

Here are ways I can help you land your dream job.

You may be halfway across the country or the world. When you work with me, we share coffee, laughs, and concerns. This turns the scary job search into creative, consultative writing and learning sessions.